– Alterations on any product if mentioned in order shall be requested after one day of receiving the order in case of any fault from our production.

– Alterations on Abayas/dresses not mentioned in the order are offered to clients with certain fees starting from 161SAR. Fees are determined by adel-fes depending on the type of alteration requested by the client.

– In case of any damages occurred from the client after receiving the order, return and exchange are not acceptable.

Delivery:

– We offer Worldwide delivery through our shipping partner, DHL.
– Delivery fees are included in the invoice on first shipping, and not included in case of return, exchange or alterations.
– Delivery for ready pieces are within 5 days from receiving order.
– Delivery for customized/altered pieces are within 3 weeks (21 days) from receiving order.